February 18, 2025
Reading time: 5 mins

ENT specialist saves over 20 hours a month in admin work with Medow Health

20
hours saved every month
90%
reduction in dictation time
100%
reports sent back to GP 
on same day as the consult

The challenge

Dr. Raftopolus was spending excessive time on administrative work, particularly in generating patient reports. He relied on dictation software, but the process was inefficient due to multiple staff being involved, the need for extensive editing, and the risk of missing key details when dictating after a patient visit. Additionally, using dictation for letters and notes while relying on separate methods for note-taking created a fragmented workflow, further increasing his workload and slowing down report creation.

If Medow Health disappeared tomorrow, I’d be forced back to old habits — writing notes myself, dictating letters, and relying on staff edits. I’d be so annoyed.

The solution

Now, with Medow Health, Dr. Raftopolus and his team can generate notes and letters simultaneously, even while the patient is still in the room if they choose, significantly reducing admin time.

Medow cuts down my documentation time to 15 seconds on average and saves my admin team 15% of their day, as they no longer have to check my dictations.

The AI-powered documentation captures Dr Raftopolus’ consultations in real-time, ensuring reports are both faster and more accurate. By eliminating the need for manual dictation, Dr. Raftopolus is confident that no critical details are missed, "The reports are accurate — only about 10% need editing."

An added benefit? The time saved means Dr. Raftopolus can finish work on time without taking admin tasks home. He also experiences fewer consultation delays, rarely running more than 20 minutes behind schedule, allowing him to focus on patient care instead of paperwork.

Medow Health is an invaluable game-changer. It’s where practices need to be.

Dr. Marco Raftopolus
Speciality:
ENT (Ear, Nose, Throat)
Location:
Sydney Australia
Consults and reports completed daily:
Over 30 a day
See how Medow Health can transform your practice and improve patient care — without the dictation headaches.
See how Medow Health can transform your practice and improve patient care — without the dictation headaches.
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