Built for a specialist

Unmistakably you

Specialist-grade AI that is personalised to your tone of voice with a real team beside you every step of the way. The only way letters come out sounding unmistakably like you.

How it works

Secure, specialist-grade AI, tuned to your voice — with a real team beside you at setup, and every day after

Step 1: Upload your samples
Share three de-identified letters, reports, or clinical notes. That is all Medow needs to get started. Our AI analyses your formatting, tone, and structural preferences to build your custom style guide.
Step 2: Verified by your Customer Success Manager
Each letter is meticulously reviewed by your dedicated Customer Success Manager to guarantee accuracy and make sure you are set up from day one. We'll handle the AI; you focus on your patients.
Step 3: Unmistakably yours
Medow generates letters, notes and reports in your exact voice. Your preferences are locked in, so a new patient letter reads differently from a follow-up.  
Why Medow is different

Engineered to a specialist standard

Trained for your specialty,
not a general-purpose AI
Medow doesn't use generic AI built for general practice. Our models are engineered from the ground up to understand the deep, complex medical logic of your specific specialty.
Personalised to your voice
Medow captures your preferences, clinical terminology, and writing style. Not a rough approximation.
We do the setup, with you
Your CSM does the work alongside you. We don't expect you to be a prompt engineer. You sign off when it sounds right.
A specialist team behind every letter
You get a dedicated Customer Success Manager who is backed by our multidisciplinary support team to give you industry-leading support. Whether a situation requires a Technician, an AI Engineer, or a Resident Doctor, we have the right team in place to resolve any issue.

The Medow AI difference

You wouldn’t expect a GP to write a rheumatology report. Why settle for a generalist AI scribe? Instead of pasting basic templates over a generic model, Medow runs 50+ separate, specialty-trained AI engines built specifically for complex clinical care. Each engine features its own dedicated logic and a monthly update cycle, fully localised for Australian, New Zealand, and Singaporean practices.

Specialist doctors are already spending 50% less time editing their reports on our new AI personalisation model.

Documented.
Secure.
Defensible.

Every medication mentioned, every patient history detail, and every recommendation is captured accurately and structured into a searchable record in your PMS. If a question ever arises about a consultation months down the track, you have the answer.

Medow is ISO 27001 certified, with patient data protected by FIPS 140-2 validated AES 256-bit encryption. It is the same stringent standard relied upon by financial institutions and government agencies.

Seamless PMS integration

One click sends the finished letter back to the patient file. No manual copying, pasting, or dragging PDFs. Free up valuable time to focus on patient care.
Automated appointment synchronisation
Appointments are automatically synced between Genie and Medow Health, allowing doctors to start a consultation in Medow Health as soon as the patient sits down, reducing manual entry and potential errors.
One-click EMR upload
Reviewed consults and reports can be securely uploaded back into Genie with a single click, ensuring all records are up-to-date and accessible within your patient management system.
Enhanced practice efficiency
By automating routine tasks, the integration allows healthcare professionals to focus more on patient care and less on administrative duties.

Never alone.

Human support whenever you need it

Whilst our AI is cutting-edge, we still know the value that humans have in getting you up and running. That's why every specialist is paired with a dedicated local Customer Success Manager who will assist you during onboarding.

Combined with our multi-tiered support system of doctors, advisors, and tech support, you’ll never have to navigate the world of AI alone.
Jono
Head of Customer Success
Izzy
Customer Success Manager
Tara
Customer Success Manager
Rosanna
Head of AI Personalisation
Isabel
Customer Success Manager
Solveigh
Customer Success Manager

Testimonials

What other specialists are saying about Medow

"Most of the letters we hardly need to check now; they sound exactly like we wrote them. I only make minor adjustments, if needed at all."

A/Professor Johnny Wu & A/Professor Tze Lai
Ophthalmology

"The documentation sounds like me. The tone, structure, and clinical emphasis reflect how I communicate with GPs. That consistency matters in specialist practice."

Dr Glenn Farrant
General Surgeon

“Medow Health has exceeded my expectations - it captures my consults accurately, learns my style, integrates with Gentu, and significantly reduces my paperwork. With hands-on support, adopting the system has been even easier!”

Dr Danielle Florida
Psychiatrist

A note from our founder on the importance of unique letters

Why We Built This: On Voice, Trust, and the Letters My Father Wrote

Why we built this

The importance of reports for relationships between specialists and GPs.
1 June 2026
Read article →

Frequently asked questions

Will it actually sound like me, or will I spend my days editing AI output?

That's the question we built the product to answer.Ourspcialist-grade AI handles the structure, terminology and clinical tone every specialist letter needs. Specialists using Medow's personalisation are editing 50% less than before, and most tell us their letters sound the way they'd write them — because they do.

How long does setup take? I don't have months to spend training another tool.

You don't. Your CSM does the setup with you, not the other way around. You provide existing sample letters, sit down with your CSM for a discovery session, and the AI Engineer does the tuning in the background. You sign off when it sounds right. No prompts to write. No templates to spend endless hours on. You shouldn't need to be a prompt engineer.

Why do I need a Customer Success Manager if the AI is already specialist-grade?

Because no AI scribe knows how you write. Our specialist-grade AI gets you most of the way — the structure, the terminology, the clinical tone, the phrasing, the emphasis. But it's the human element that makes a letter unmistakably yours. Other tools stop at the AI. We don't.

My style changes over time. Can the AI keep up?

Yes. Medow's AI learns as you go — every edit you make teaches it how you write, so the more you use it, the more it sounds like you. When you want to make a bigger change, you can adjust your style yourself in the template builder, or lean on your CSM for fine-tuning whenever you need it. No re-onboarding. No starting from scratch.

Is my patient data secure?

Yes. All personally identifiable information (PII) is de-identified before entering Medow's AI models. Audio files are retained for seven days by default (configurable). Transcripts are retained indefinitely. Data is stored regionally in line with local regulations. Australian and New Zealand data is stored in Australia.

Try it risk-free
for 60 days

Feel confident in your decision.  
Try Medow for 60 days with a full money-back guarantee. No questions asked.
Get started