Heidi vs Medow

“After trialling a number of AI scribes, Medow clearly stands out. The output quality is consistently excellent, the customisation capabilities are advanced and flexible, and the support from our dedicated account manager has been exceptional. Altogether, it’s given me meaningful time back each day.”

“Medow Health’s highly innovative approach to note-taking and documentation is the way of the future. It absolutely enhances my efficiency and makes life significantly easier. Truly exceptional, it's an absolute value add to any practice. Medow Health is poised to become the gold standard in medical documentation.”

“Medow Health has lifted such a weight - no more going into the weekend thinking about dictation and no outstanding letters from this year.”

“Medow Health has been fantastic to work with. Their team made our transition from using an external dictation service to AI seamless. The biggest factor in our success has been the outstanding support provided by Medow Health, they’ve been incredible every step of the way.”

“Medow has been a huge time-saver for my practice, and the quality of the letters is excellent. The system integrates seamlessly with Gentu, which makes it easy to rely on day to day.

What really stands out to me, though, is how much the Medow team cares about ongoing product improvement. They actively listen to feedback, work closely with customers, and continually optimise and individualise the system to suit our needs. I’ve found that level of engagement and responsiveness very impressive.”

“Being able to dictate a letter and have it typed instantly for real-time review has been a game-changer. It saves me and my secretary Marlene hours each week, and letters now go out the same day instead of waiting days to get through all the typing. The service is efficient, reliable, and the team is always available when we need them. Medow Health has made a big difference to our efficiency - I’m really happy with it.”

“I understand the concerns that some have about the concept of artificial intelligence. But what Medow Health really does is free up my human intelligence for where it matters most: my clinical judgment, my focus on the patient in front of me, and complex decision-making. It handles the mechanics of taking notes, but it never replaces the essential human elements of care: empathy, experience, and nuance.”

“We absolutely love Medow Health. Their Genie integration makes life so much easier, and their support team is second to none. They go above and beyond to provide a great service which we all absolutely love!”

“Medow Health has completely transformed the way I work. It flows beautifully, capturing everything I need for my letters, which are now always finished by the end of my clinic. I used to spend my weekends catching up on letters and it felt like a constant weight around my neck. Now, that weight is gone - it’s saved me so much time and brought balance back to my life. I truly couldn’t imagine practicing without it!”

“We couldn’t be happier with Medow Health. The accuracy of the dictation is incredible, the letters come out perfectly formatted, the setup was so fast and easy and it’s saving us both time and money. It’s been a win-win!”

“Medow Health has transformed my reporting process, boosting my efficiency and allowing me to focus more on patient care.”

“Since using Medow, I’ve noticed a meaningful reduction in the time I spend writing letters and handling admin. It’s given me valuable time back in my day that I can reinvest into patient care, which has made a noticeable difference.”

“We love using Medow. The Gentu integration is fantastic and the support we get really ensures we get the most out of this new technology.”

“Medow Health has transformed how I manage my documentation. The transcription and dictation features are impressively accurate, which has made my workflow more efficient and greatly improved my work-life balance. I’m no longer typing my own letters late at night - a huge win! Medow has developed a seamless workflow with Incisive, and I’m eager to see the benefits of full integration in the coming year.”

“The letters generated by Medow are outstanding. I’m genuinely so happy with them, I rarely need to make any changes at all. They’re thorough yet succinct, and they capture everything discussed during the consultation perfectly.”

“Medow Health saves me money, time, and stress. Having all the information readily available ensures I don't miss any nuances in patient care. Most importantly, it allows me to finish work earlier and enjoy more time with my family. I can't imagine practicing without it.”

“Medow has been awesome. It’s made things so much better for everyone in my private clinic - I save so much time, and my PAs aren’t stuck typing up dictations anymore. It’s a product we genuinely appreciate!”

“Medow is a very good platform - easy to adapt to, with seamless integration with Genie and a smooth experience with Clinic to Cloud. The support is excellent, and I really value that the team is just one phone call away. It means I never have to worry, and if any issue comes up, they’re there immediately - something you don’t get with other AI tools. I’ve recommended Medow to many colleagues for this very reason!”

“Medow Health has been working very well for psychiatry - I rarely need to make any edits. It’s saving me about an hour each day, which is considerable!”

“The most impactful change has been letter writing – letters are finished before I leave the clinic, giving me peace of mind and allowing me to focus more on my consults, knowing the documentation is taken care of.”

“Medow’s integration with Elixir has streamlined our documentation process. Appointments flow directly into Medow, and completed letters sync back into Elixir instantly once reviewed. No duplicate entry or delayed syncing.

More importantly, the documentation sounds like me. The tone, structure, and clinical emphasis reflect how I communicate with GPs. That consistency matters in specialist practice.

Compared to other AI scribes, Medow feels integrated and personalised and the ongoing support from the Medow team has been incredibly helpful.”

“Medow documents my consultations thoroughly, including many aspects of patient interactions that I would not have thought to document, in a manner that is consistently professional and accurate. The integration with Gentu is seamless. The support team are responsive, friendly and available. The product is unbelievably easy to set up and use.”

“I can’t recommend Medow Health enough! It has made such a difference in our day to day. The ability to turn around letters quickly has been a game changer, and it’s given us much more control of our workflow. It’s been such a helpful tool, and we’re really happy with how it’s continuing to help our efficiency here at Parkville Neurosurgery.”

“Medow Health is amazing as it helps me finish my notes and letters in time. I highly recommend it to other doctors. We really appreciate the great customer support provided.”

“Now before I leave for the day, the patient's letters are already written and approved. It’s gone from two weeks down to one day.”

“Medow Health has given me back HOURS in my day and I honestly feel like a better clinician. The amount of time I was able to give back to patient care was heartening. Lastly Medow Health’s integration with Gentu has allowed us to absolutely transform the way we deliver care.”

“By removing the burden of typing or dictating notes during consults, Medow Health has given me 20% more time to dedicate to each of my patients. This extra time has directly enhanced the quality of my consultations and I’m now capturing insights I might have previously missed - improving both my efficiency and the level of care I provide.”

“The best thing about Medow Health is I have my weekends back. I do not have to edit my letters on the weekends anymore.”

“Medow Health has been a game-changer. It allows me to get letters out much quicker, especially on busy days. The ability to return later and have the letters ready for a quick review is incredibly convenient.”

“Medow Health has transformed our practice, the AI letters are Wow! It's eliminated tedious dictation and typing, saving us time and money. Truly beyond expectations.”

“Medow Health cut my reporting time significantly - it’s a game-changer for my practice.”

“Thanks to Medow Health, our letters are now sent out in a timely manner and of very good quality.”

“Medow Health has been a game-changer for our practice. The time-saving features and dedicated account manager are simply magnificent - it’s unbelievable. Letters flow beautifully, and everything is completed by the end of the clinic, allowing us to run seamlessly without any need for typing. It has taken such a load off our team, and the efficiency we’ve gained has made a tremendous difference. I highly recommend it!”

“Medow Health has revolutionised our practice, saving us invaluable time. I searched for a solution like this for years; it delivers beyond expectations.”

“Since using Medow Health, my workflow has improved significantly. My human scribe now assists with procedures and helps to check my letters and notes, so I no longer need a typist or to dictate separate letters. I also use AI dictation for surgical reports, and it works really well!”

“We trialled Medow in our consulting sessions and were very impressed. We were expecting some issues like we’ve seen with other tools, but it actually performed extremely well with very few — if any — problems. Dr. Kantar was very impressed.”

“Medow Health has been a game-changer. It allows me to get letters out much quicker, especially on busy days. The ability to return later and have the letters ready for a quick review is incredibly convenient.”